Shipping
As we are a small business and all orders are cleansed, charged and packed with healing energy please allow 1-2 days processing time. Orders are not dispatched on bank holidays or weekends. You will receive an email when your crystals are on their way to you.
All orders are sent via Royal Mail.
UK
2nd Class (3-5 business days) - £3.99
1st Class (1-2 business days) - £4.99
Special Delivery (guaranteed by 1pm) - £10.99
FREE SHIPPING ON ORDERS OVER £50
Europe
Standard - No Tracking (3-5 business days) - £9.99*
Tracked & Signed For (3-10 business days) - £13.99*
Canada
Economy - No Tracking (15+ business days) - £11.99*
Tracked & Signed For (3-10 business days) - £21.99*
USA
Economy - No Tracking (15+ business days) - £11.99*
Tracked & Signed For (3-10 business days) - £25.99*
* These prices are based on orders 1KG and under. If your order exceeds this weight limit you will be contacted by email after checkout to pay additional postage fees.
We are not held liable for any lost parcels if you opt for shipping with no tracking.
International customers (outside of the UK) are responsible for all import duties, customs and local taxes charged by your country. As we are unable to advise what these fees may be, please contact your country’s customs office or tax agent for more information.
Please note these are simply estimations of delivery timescales. Due to on-going Royal Mail strikes and COVID-19 there may be a delay with your order.
What happens if I miss my delivery?
If you miss your delivery you are responsible for rebooking this with Royal Mail.
How can I track my order?
You will find your tracking number in your dispatched email. Enter your tracking number here: https://www.royalmail.com/track-your-item
We will do our best to ensure your crystals arrive safely to you, however, we only have access to the same information as you.